Complaints Procedure

If you have a complaint or concern about the service you have received from your dentist or any member of our staff, please let us know. We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible. Complaints should be addressed to:

Penny Meadow Dental Practice,
53 Penny Meadow,
Ashton under Lyne,
OL6 6HE

Alternatively, you may ask to speak to our practice manager:

Ms Yvonne Redhead
0161 330 2419

She will explain the complaints procedure to you and will ensure that your concerns are dealt with promptly.